Privacy Policy

At Correctional Industries (CI), we respect the privacy of our web site visitors. A visitor can choose to provide customer-specific information by registering to purchase via the CI online catalog or by sending us email. Any information provided by a visitor is held confidentially within CI and will not be sold to any other organization or business. This information will be used to fulfill the specific request or purpose for which it was provided. In addition, such voluntarily provided information may be occasionally used by us to offer CI products and services that may be of interest.

Correction of Information

To correct your account information, please visit the My Account page and submit any necessary changes.


This website ( may contain links to other web sites. We are not responsible for the content or privacy policies of other web sites. CI reserves the right to revise and update this Privacy Policy at any time by posting such revised Privacy Policy.

Collection of Technical Information

In order to improve the quality and efficiency of, we collect some technical information from visitors. This information never identifies who you are. This information includes:

  • The pages you visit
  • The date and time you access our site
  • The type of browser (e.g., Internet Explorer) and operating system (Windows, Mac OS) used to access our site
  • If you linked to from another web site, the address of that web site
  • The Internet domain (for example, "") and IP address (a number that is automatically assigned to your computer whenever you access the world wide web) from which you access our web site

To learn more about the information we collect using Google Analytics, please visit


To better serve our users we use "cookies" to customize your browsing experience. Cookies are short and simple text files that are stored on a user's computer hard drive by web sites. They are used to keep track of and store information so the user does not have to supply the information multiple times. The information that is collected through cookies at this site is handled in the same manner as other information collected here. You can configure your web browser to refuse cookies or to notify you when a web site attempts to send you a cookie. You can also check your hard drive for cookie files and delete them from your computer.

Data Security

Because we accept sensitive information from end-users, such as passwords, uses Secure Socket Layers (SSL). This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received, it may be required that it be maintained for a limited period of time inside our private network. Encrypting the data means it cannot be viewed as plain text.

Credit Card Transactions

All credit card transactions originating from this website are processed using CyberSource's Hosted Order Page, a highly secure third-party web site. You can view CyberSource Corporation's separate privacy statement at their website (

Public Disclosure

In Washington, laws exist to ensure that state government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public's right to access public records that serve various needs, including the privacy of individuals. Exceptions are provided by both state and federal laws.

All of the information collected at this site becomes public records that may be subject to inspection and copying by members of the public, unless an exemption in law exists. The provisions of RCW 42.56 state that:

“Each agency, in accordance with published rules, shall make available for public inspection and copying all public records, unless the record falls within the specific exemptions of the Public Records Act or other statue which exempts or prohibits disclosure of specific information or records.”

In the event of a conflict between this Privacy Policy and the Public Records Act or other law governing the agency's disclosure of records, the Public Records Act or other applicable law will control.

To the extent required to prevent an unreasonable invasion of personal privacy protected by Chapter 42.56 RCW the Department of Corrections shall delete identifying details in a manner consistent with the Public Records Act when it makes available or publishes any public record; however, in each case, the justification for the deletion shall be explained fully in writing.

Non-Disclosure of Personal Information

Certain personal information may be requested in order to process a transaction on the CI web site. You may choose not to provide this information, but we will be unable to process the transaction, and you will have to perform the transaction via other means. Under RCW 42.56.230, the following personal information is exempt from public inspection and copying:

  1. Personal information in any files maintained for students in public schools, patients or clients of public institutions or public health agencies, or welfare recipients;
  2. Personal information, including but not limited to, addresses, telephone numbers, personal electronic mail addresses, social security numbers, emergency contact and date of birth information for a participant in a public or nonprofit program serving or pertaining to children, adolescents, or students, including but not limited to early learning or child care services, parks and recreation programs, youth development programs, and after-school programs. Emergency contact information may be provided to appropriate authorities and medical personnel for the purpose of treating the individual during an emergency situation;
  3. Personal information in files maintained for employees, appointees, or elected officials of any public agency to the extent that disclosure would violate their right to privacy;
  4. Information required of any taxpayer in connection with the assessment or collection of any tax if the disclosure of the information to other persons would: (a) Be prohibited to such persons by RCW 84.08.210, 82.32.330, 84.40.020, 84.40.340, or any ordinance authorized under RCW 35.102.145; or (b) violate the taxpayer's right to privacy or result in unfair competitive disadvantage to the taxpayer;
  5. Credit card numbers, debit card numbers, electronic check numbers, card expiration dates, or bank or other financial account numbers, except when disclosure is expressly required by or governed by other law;
  6. Personal and financial information related to a small loan or any system of authorizing a small loan in RCW 31.45.093; and
  7. (a) Documents and related materials and scanned images of documents and related materials used to prove identity, age, residential address, social security number, or other personal information required to apply for a driver's license or identicard. (b) Information provided under RCW 46.20.111 that indicates that an applicant declined to register with the selective service system.

Access By Children

The Children's Online Privacy Protection Act (COPPA) governs information gathering from or about children under the age of 13. Correctional Industries is concerned with protecting children's privacy. Therefore, is not structured to attract children, and we do not knowingly collect any personal information from children. Users are cautioned that the collection of personal information requested from or volunteered by children on-line or by email will be treated the same as information given by an adult, and may be subject to public access. Online orders of CI products and services are limited to adults.

© 2024 Washington State Department of Corrections — Correctional Industries