Mattress & Linens TOS

Correctional Industries holds Mandatory State Contract #20122, which includes mattresses, bedding, pillows, towels, and laundry bags.

Terms of Sale

Listed pricing includes delivery within the state of Washington State. Payment is due within thirty (30) days of receipt of invoice. Applicable prices are those in effect at the time of receipt of your order. All prices and specifications are subject to change without notice.

Purchase Order Acknowledgement

CI will acknowledge orders in writing (with the exception of Fast Fulfillment orders) within ten (10) working days after receipt of an accurate and complete order. Order is not considered received until all information provided by the customer for the product, billing, and shipping data is complete and accurate. Orders are accepted by CI per terms on the acknowledgment.

Textiles Customer Care

Phone: 1.800.628.4738

Fax: 360.753.0219

Please send payments to:

CI Accounts Receivable

P.O. Box 41116

Olympia, WA 98504

General Delivery Terms

CI delivers via its own trucks. Prices shown are F.O.B. destination anywhere within Washington State. For delivery outside Washington, please contact Customer Service. Correctional Industries will make every effort to deliver your purchased products in a timely manner. The following delivery schedule applies to this contract and is contingent upon the receipt of a complete and accurate order. Receipt of order is the day a complete and accurate order is received by CI. If an order is mailed via USPS to CI, the delivery date will be calculated 5 business days after a complete and accurate order is post marked.


  • Up to and not to exceed 30 calendar days for standard products
  • 60 calendar days or sooner after receipt of large volume or non-standard product orders or change orders

Inside Delivery

The customer may cancel or change orders for standard contract items without penalty within five (5) working days from purchase order receipt. After this period, CI may impose a 25% penalty of the item(s) being canceled and/or changed. If a customer cancels an order for modified or custom items, CI may impose up to a 100% penalty of the item(s) being canceled.

© 2024 Washington State Department of Corrections — Correctional Industries