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Account

Furniture TOS

Correctional Industries holds Mandatory State Contract #20122, which includes Office Systems Furniture, Ergonomic Seating, Institutional Furniture, Residential Living Furniture (dormitory), Lounge Furniture, Storage, Tables, Desk Systems, CAD Services, Classroom Furnishings, Office Accessories, Custom and Modified Furniture.

Terms of Sale

Payment is due within thirty (30) days of receipt of invoice. Applicable prices are those in effect at the time of receipt of your order. All prices and specifications are subject to change without notice. Correctional Industries reserves the right to offer quantity discounts on a case by case basis.

Please send payments to:
CI Accounts Receivable
P.O. Box 41116
Olympia, WA 98504-1116

Purchase Order Acknowledgement

CI will acknowledge orders in writing (with the exception of Fast Fulfillment orders) within ten (10) working days after receipt of an accurate and complete order. Order is not considered received until all information provided by the customer for the product, billing, and shipping data is complete and accurate. Orders are accepted by CI per terms on the acknowledgment.

Change Orders & Cancellation

The customer may cancel or change orders for standard contract items without penalty within five (5) working days from purchase order receipt. After this period, CI may impose a 35% penalty of the item(s) being canceled and/or changed. If a customer cancels an order for modified or custom items, CI may impose up to a 100% penalty of the item(s) being canceled.

General Delivery Terms

All Correctional Industries orders are acknowledged with a due date based upon the product with the longest lead time. Unless instructed otherwise, partial shipments may be delivered sooner when available. CI will make every effort to deliver your purchased products in a timely manner. Delivery schedule is determined after receipt of an accurate and complete order. Receipt of order is the day an accurate and complete order is faxed to CI. If an order is mailed to CI, the delivery date should be calculated starting five (5) working days after an accurate and complete order is mailed. For delivery outside Washington, please contact Customer Service.

Telephone Contact Prior To Delivery

As problems may occasionally arise at the time of delivery, Purchaser should identify a contact person and their telephone number on their order. If telephone notification prior to delivery is required (usually 24 hours prior), the order must clearly so state and the name and telephone number of the contact person must be provided. Telephone contact shall be construed as direct communication with the contact person or appropriate agency representative (voice mail is unacceptable notification). If CI neglects to provide telephone notification prior to delivery when requested, Purchaser may refuse delivery. If this occurs, the goods shall be redelivered as mutually agreed with Purchaser or no later than the next scheduled delivery route.

Storage Fee

CI reserves the right to impose a storage fee on orders that, by customer's request, are held at a CI facility beyond 30 days after customer’s due date. The storage rate will be calculated at $0.55 per square foot of warehouse space that the order is occupying. Purchaser will be provided a quote for the cost of storage with the notification of the imposed storage effective date.

Order Delivery Schedules

Delivery schedules are in calendar days, and contingent upon the receipt of a complete and accurate order by CI:

Fast Fulfillment (Western WA): 14 days
Fast Fulfillment (Eastern WA): 21 days
Standard orders: 60 days
Custom orders: 90 days
Orders between $100K - $250K: 90 days
Orders over $250K: Negotiated

Dock Delivery

Product delivered to a warehouse loading dock, private residence, or defined storage facility only. Product remains palletized and packaged. CI removes and retains blanketing at the time of delivery. (Service does not include placement into a building or basic assembly). CI will determine the best delivery method via its own fleet, US Mail, or common carriers. Delivery is considered to be a shipment to the dock or door of the shipping address provided. For online orders, if a delivery method is not selected and shipping fees are not calculated during the product selection process, then standard shipping charges will be billed on the customer's invoice.

Thurston and Adjacent Counties
Standard M-F (7:00 AM - 5:00 PM) @ 5%*
Non-standard and weekends @ 7%*