Apparel TOS

Correctional Industries holds Mandatory State Contract #20122, which includes shirts, pants, outerwear, headwear, footwear, boxers, briefs, bras, panties, thermals, coveralls, accessories, bags, and embroidery and screen printing services.

Terms of Sale

Listed pricing includes delivery within the state of Washington State. Payment is due within thirty (30) days of receipt of invoice. Applicable prices are those in effect at the time of receipt of your order. All prices and specifications are subject to change without notice.

Purchase Order Acknowledgement

CI will acknowledge orders in writing (with the exception of Fast Fulfillment orders) within ten (10) working days after receipt of an accurate and complete order. Order is not considered received until all information provided by the customer for the product, billing, and shipping data is complete and accurate. Orders are accepted by CI per terms on the acknowledgment.

Textiles Customer Care

Phone: 1.800.628.4738

Fax: 360.753.0219

Please send payments to:

CI Accounts Receivable

P.O. Box 41116

Olympia, WA 98504

General Delivery Terms

All Correctional Industries orders are acknowledged with a due date based upon the product with the longest lead time. Unless instructed otherwise, partial shipments may be delivered sooner when available. CI will make every effort to deliver your purchased products in a timely manner. Delivery schedule is determined after receipt of an accurate and complete order.  Receipt of order is the day an accurate and complete order is faxed to CI. If an order is mailed to CI, the delivery date should be calculated starting five (5) working days after an accurate and complete order is mailed. For delivery outside Washington, please contact Customer Service.

Change Orders & Cancellation

The customer may cancel or change orders for standard contract items without penalty within five (5) working days from purchase order receipt. After this period, CI may impose a 25% penalty of the item(s) being canceled and/or changed. If a customer cancels an order for modified or custom items, CI may impose up to a 100% penalty of the item(s) being canceled.

© 2024 Washington State Department of Corrections — Correctional Industries