Welcome To Our New Website!

 

Correctional Industries is excited to announce the successful transition to our new website platform! We invite you to take a tour of the new and improved washingtonci.com. Along with a more modern look, our website has some new, innovative features to improve customers’ overall experience. 

 

Highlights Include:

  • Modern e-commerce software for easier checkout
  • Requisition lists for your most frequently purchased items
  • Quick Order feature to place products directly into your cart by entering a model number
  • Mobile responsive design to ease use on your smart phone or other mobile device
  • Integration with Secure Access Washington (SAW) for enhanced security

Frequently Asked Questions

 

I’m a returning customer. How do I set up my account to use these new features?

You will need to log in through Secure Access Washington (SAW) successfully using the same email address that is associated with your CI account.

The first time you visit the new website:

  • Click “Sign In.” You will be redirected to the SAW website to securely log in. 
    • If your already have a SAW account and it is set up using the same email address as your CI account, you can simply log in.
    • If you have never used SAW with your CI account email address, click “Sign Up!” on the SAW website. Use your CI account’s email address in the SAW sign up process and click “Submit.” You will receive an email to verify your new SAW account. Click the verification link and log in to SAW.
  • After completing the log in/sign up at the SAW website, you will be redirected back to washingtonci.com, where you will be able to access your purchase history, address book, wish lists and other account information. If you are not redirected back to the Correctional Industries website, simply navigate yourself to washingtonci.com.

If you need assistance, please contact CI Customer Service.


What if my SAW account email doesn’t match the one for my CI account?

If you already have a SAW account, but the email address for it does not match the one you use for your CI account, you will need to create a new SAW account.

  • Click “Sign In” on the washingtonci.com website. You will be redirected to the SAW website.
  • On the SAW website, click “Sign Up!”
  • Use your CI account’s email address in the SAW sign up process and click “Submit”. You will receive an email to verify your new SAW account. Click the verification link and log in to SAW.
  • After completing the log in/sign up at the SAW website, you will be redirected back to washingtonci.com, where you will be able to access your purchase history, address book, wish lists and other account information. If you are not redirected back to the Correctional Industries website, simply navigate yourself to washingtonci.com.

If you need assistance, please contact CI Customer Service.


What if I don’t have a SAW account?

If you do not have a SAW account, you will need to create one before making purchases on washigntonci.com. If you need assistance, please contact CI Customer Service.


WashingtonCi.com isn’t broken. Why are you changing it?

One of the primary goals of this project is to make the shopping and purchasing process easier and more efficient for our customers. The new washingtonci.com has the aforementioned features to meet those goals. Integration with Secure Access Washington (SAW) has also provided enhanced security for our customers.


There is a page that is not working or no longer available. What are you doing to fix this?

Most of the content from the old washingtonci.com was upgraded and migrated to the new website when it launched March 25, 2021. However, some webpages or products may not have migrated over. Please do not be alarmed. The Corrections’ Websites Team is working hard to finish migrating content to the modernized platform.

If you have any questions, concerns, or find errors, please contact the DOCWebmaster and include detailed location and error information. The Corrections’ Websites Team welcomes the opportunity to address concerns.

© 2021 Washington State Department of Corrections — Correctional Industries