Contact Us

Do you know if you are an Eligible Customer that can purchase from Correctional Industries? Do you have questions about the products and services included in our State Contracts? Have a billing question? CI Customer Care staff are here to help! We have compiled all the info you need in one convenient place. Find your Account Executive, schedule a Showroom appointment, or email us your questions, comments or feedback and a CI staff member will get back to you as soon as possible.

CI Customer Care

Hours: M-F 8:00am - 5:00pm

Phone: 1.800.628.4738

Fax: 1.888.535.0627

Mail Orders

SCCC: CI Customer Service

191 Constantine Way

Aberdeen, WA 98520


For information on incarcerated individuals currently under the jurisdiction of the Department of Corrections, please visit DOC's Search Page page.

Product / Program Contact / Email Phone
Billing/Credit Payments Lynn Trefielo 1.866.580.9933
Braille Services WSSB Ogden Resource Center 1.360.947.3340
CI Foods CI Foods Customer Care 1.509.244.4219
Furniture Furniture Customer Service 1.800.628.4738
Furniture Install Allen Phelps 1.360.725.9182
Human Resources HR Consultant 1.360.725.9177
Optical Products Optical Customer Care 1.888.606.7788
Print & Signs Printing Customer Care 1.800.628.4738
Showroom Appointments Administrative Sales Assistant 1.360.725.9100
Textiles Textiles Customer Care 1.800.628.4738
TRAC Program Steven Petermann 1.253.858.4200 x347

Write Us
Jot us a note and we’ll get back to you as quickly as possible.
© 2022 Washington State Department of Corrections — Correctional Industries