Account Change Notice

Correctional Industries (CI) has replaced our Secure Access Washington (SAW) log in with Washington State's new unified account tool for state services, WA.gov.  As a result, existing users will need to create a new WA.gov account when logging in to order from CI.

 

Please Note: To maintain your order history and address book, existing customers should register a new WA.gov account using the email address associated with your current CI account.


Frequently Asked Questions

 

Why change?

Washington State's Information Technology Agency, WaTech, is requiring all state agencies to transition from Secure Access Washington (SAW) to WA.gov by 2027.


What if I already have a WA.gov account?

If you already have a WA.gov account, and it is using the same email address as your current WashingtonCI.com account, you can sign in now.


What if I don’t have a WA.gov account?

If you do not have a WA.gov account, you will need to create one before making purchases on WashingtonCI.com. Existing customers should register their new WA.gov account using the same SAW email address to maintain their address book & order history.


How do I set up my new WA.gov account?

You will need to create an account at WA.gov using the same email address that is associated with your current WashingtonCI.com account to maintain your address book & order history.

  • First, click “Sign In" and choose "Create an Account." You will be redirected to WA.gov to create and verify your new account.
  • After successfully registering your new account with WA.gov, you should be redirected back to WashingtonCI.com. If you are not redirected back to the CI website, simply navigate yourself back to WashingtonCI.com, and if necessary, click "Sign In" again.

If you need assistance creating an account, please visit WA.gov.


What if my WA.gov account email doesn’t match my CI account's email?

If you already have a WA.gov account, but your email address does not match your CI account, you will need to create a new WA.gov account to reclaim your order history & address book.

  • First, click “Sign In" and choose "Create an Account." You will be redirected to WA.gov.
  • On WA.gov, create a new account using your current CI account’s email address during the WA.gov registration process and verify your new account to log in.
  • After successfully registering your new account with WA.gov, you should be redirected back to WashingtonCI.com. If you are not redirected back to the CI website, simply navigate yourself back to WashingtonCI.com, and if necessary, click "Sign In" again.

If you need assistance creating an account, please visit WA.gov.


What if I don't need my previous order history & address book?

You can simply create a new WA.gov account using any email address and sign in on WashingtonCI.com.

  • First, click “Sign In" and choose "Create an Account." You will be redirected to WA.gov to create and your account.
  • After successfully registering your new account with WA.gov, you should be redirected back to WashingtonCI.com. If you are not redirected back to the CI website, simply navigate yourself back to WashingtonCI.com, and if necessary, click "Sign In" again.

If you need assistance creating an account, please visit WA.gov.


What will happen to my existing SAW account?

While your SAW account will no longer work on WashingtonCI.com, your SAW account is not going away as a result of this change.  Your SAW credentials will still be available on other Washington State websites during the transition to WA.gov accounts until 2027 or unless specified otherwise.

© 2026 Washington State Department of Corrections — Correctional Industries