Print & Signs

Please send payments to:
CI Accounts Receivable
P.O. Box 41116
Olympia, WA 98504-1116

Print & Signage Contract #04918

Correctional Industries holds State Contract #04918 to provide printed materials and signs for authorized purchasers. You can download a copy of the Print & Signage Contract here: Print & Signage Contract #04918

Terms of Sale

For items found on contract #04918, listed pricing includes delivery within the state of Washington. Payment is due within thirty (30) days of receipt of invoice. Applicable prices are those in effect at the time of receipt of your order. All prices and specifications are subject to change without notice.

General Delivery Terms

Delivery Timeframes are dependent upon the order. For most products, Delivery should be completed in 10 calendars days from the time of receipt of complete PO. Exact delivery times can be determined at the time of order. Receipt of order is the day a complete and accurate order is received by CI. If an order is mailed via USPS to CI, the delivery date will be calculated 5 business days after a complete and accurate order is post marked.

Credit Policy

Eligible customers may apply for credit by downloading and faxing a signed Letter of Intent to Correctional Industries at 1.360.664.9329. If you have any questions about CI's credit policy, please call 1.866.580.9933.


Reciept of Damaged/Incorrect Merchandise

Anytime damaged, defective, or receipt of incorrect merchandise is discovered it should be brought to the immediate attention of a Customer Service Representative at 1.800.628.4738. Concealed damage or shortages are to be reported within five (5) working days of receipt of merchandise. The purchaser should retain the carton and locate a copy of the signed freight bill to facilitate inspection. Once CI is notified of receipt of damaged or incorrect merchandise, CI shall notify customer within three (3) working days of a corrective action being taken and time frame, which is mutually agreed upon. When damage is identified at the time of delivery it should immediately be brought to the attention of the delivery driver and so noted on the receiving report.


Any standard item(s) may be returned within five (5) working days after receipt provided:

  • The item is new, and
  • The item is in unused condition
  • The item must be in the original packaging, provided CI has not disposed of it
  • The item is not modified or custom built for the customer

A restocking charge equal to 50% of the net purchase price (before taxes) will be paid by the customer when the above conditions are met. The customer will be responsible for return freight cost. However, if error was caused by CI, there will be no restocking charge.

© 2021 Washington State Department of Corrections — Correctional Industries