We care about our customers and that means we always strive to offer the best products, services and customer care possible. If you've recently received a product or service from us, please fill out a customer satisfaction survey and let us know how we're doing!
Do you know if you are an Eligible Customer that can purchase from Correctional Industries? Do you have questions about the products and services included in our State Contracts? Have a billing question? CI Customer Care staff are here to help!
We have compiled all the info you need in one convienent place. Find your Account Executive, schedule a Showroom appointment, or email us your questions, comments or feedback and a CI staff member will get back to you as soon as possible.
For information on incarcerated individuals currently under the jurisdiction of the Department of Corrections, please visit DOC's Inmate Search page.
CI Customer Care
SCCC: CI Customer Service
191 Constantine Way
Aberdeen, WA 98520
CI Mailing Address
PO Box 41115
Olympia, WA 98504-1115
|Product / Program||Contact / Email||Phone||Fax|
|Billing/Credit Payments||Lynn Trefielo||1.866.580.9933|
|Braille Services||WSSB Ogden Resource Center||1.360.947.3340||1.360.737.2120|
|CI Foods||Food Customer Care||1.866.554.6755||1.509.244.6854|
|Class I Partnerships||Wes Marcum||1.509.386.8386|
|Furniture||Furniture Customer Service||1.800.628.4738||1.888.535.0627|
|Furniture Install||Chris Bailey||1.360.725.9182||1.360.725.9186|
|Human Resources||Amy Bean||1.360.725.9123||1.360.586.2508|
|Laundry Services||Anunda Sospeter||1.360.725.9139|
|Media Inquiries||Lindsey Konrad||1.360.725.9125|
|Optical Products||Optical Customer Care||1.888.606.7788||1.888.606.7789|
|Printing / Signs||Printing Customer Care||1.800.628.4738||1.888.535.0627|
|Showroom Appointments||Administrative Sales Assistant||1.360.725.9100|
|Textiles||Textiles Customer Care||1.800.628.4738||1.360.753.0219|
|TRAC Program||Steven Petermann||1.253.858.4200 x347|