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Terms of Sale |
| For items found on contract #14393, listed pricing includes delivery within the State of Washington. Payment is due within thirty (30) days of receipt of invoice. Applicable prices are those in effect at the time of receipt of your order. All prices and specifications are subject to change without notice. |
Please Send Payments
Correctional Industries
Accounts Receivable
P.O. Box 41116
Olympia, WA 98504-1116
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| Purchase Order Acknowledgements |
CI will acknowledge orders in writing (with the exception of Fast Fulfillment orders) within ten (10) working days after the receipt of an accurate and complete order. Order is not considered received until all information provided by the customer for the product, billing, and shipping data is complete and accurate. Orders are accepted by CI per terms on the acknowledgement. |
| Order Cancellation & Change Orders |
| The customer may cancel or change orders for standard contract items without penalty within 5 working days from purchase order receipt. After this period, CI may impose a 35% penalty of the item(s) being canceled and/or changed. If a customer cancels an order for modified or custom items, CI may impose up to a 100% penalty of the item(s) being canceled. |
| Returns |
Any standard item(s) may be returned within five (5) working days after receipt provided:
- The item is new, and
- The item is in unused condition.
- The item must be in the original packaging, provided CI has not disposed of it.
- The item is not modified or custom built for the customer.
A restocking charge equal to 50% of the net purchase price (before taxes) will be paid by the customer when the above conditions are met. The customer will be responsible for return freight costs. However, if error was caused by CI, there will be no restocking charge.
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| Quantity Discounts |
CI offers a 4% discount for most orders totaling $250,000 or more. The 4% will be discounted from the field order total before sales tax. CI reserves the right to give additional discounts at their discretion. When determining eligibility and calculating quantity discounts, please do not include the following products, product categories, services or items:
- Sales Tax
- Inside Delivery
- Installation
- Norix Products
- High Density Filing and Storage Systems
- Remanufactured Systems Furniture
- Used "as-is" Office Furniture
- Cell Furnishings
- Custom Orders
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| Credit Policy |
Eligible customers may apply for credit by downloading and submitting a  Letter of Intent. Please FAX a signed copy to 360.664.9329 or mail to:
Correctional Industries
Attn: Collections Manager
PO Box 41116
Olympia, WA 98504-1116
If you have any questions about the CI credit policy, please call 1.866.580.9933. |
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